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sync problemsRSS Feed



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bk431010

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smile Posted 2008-09-30 - 03:15

Hello, I recently installed the funambol sync plug in on my blackberry curve 8330. Originally it would not sync my contacts to your server from my phone. It only sync'ed a few. So I then went in and sync'd your server with my outlook. That worked great with your server, but for some reason I had duplicates on my phone. So I went thru and deleted my duplicates, manually, on my phone. I also backed up your server on a zip in case when I deleted the duplicate contacts on my phone, they may also delete the contact on your server. Well thats what happened, so I then reinstalled the backup & the server is fine, but my phone now will not sync with the following error message: "exception while adding new item to sync source [contact]-null". Please help. Other than the described problem, I am very happy with your service, I just paid a year. Any suggestions?



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bk431010

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smile Posted 2008-09-30 - 04:41     Subject: Re: sync problems

Hello. I fixed it. FYI, I just did the recovery action on my phone thru fumambol. And recovered from your server. I wish I would have known about that function before I went thru and manually deleted all the duplicated. Maybe something worth mentioning somewhere.Take Care & God Bless.


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