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Sync ProblemRSS Feed



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Daggas

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smile Posted 2008-03-03 - 15:10

Hi

I use funambol on my WM6 handheld (Tytn II) to sync with memotoo. It has worked perfectly in the past and it is scheduled to sync once a day overnight.

However, the last successful sync was on 28th Feb. Since then it will not perform a sync correctly. When I try manually it logs in and displays a message 'Waiting for server data...' against Contacts (the first category), and just hangs forever. Now every morning I have to kill the funambol program.

Do you know if this is a problem with Memotoo or Funambol? Could it have anything to do with March 29th?

Thanks
Memotoo Cloud My Address Book Ask my contacts to update their information

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Author Message
Thomas - Webmaster Memotoo
Thomas - Webmaster Memotoo


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smile Posted 2008-03-03 - 19:22     Subject: Re: Sync Problem

Hi

Can you try again I will log connexion. Tell me when you have synced again ?
Daggas

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smile Posted 2008-03-04 - 08:03     Subject: Re: Sync Problem

OK, I tried again at 7am UK, 8am France time, Same problem.

Thanks.
Thomas - Webmaster Memotoo
Thomas - Webmaster Memotoo


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smile Posted 2008-03-04 - 19:40     Subject: Re: Sync Problem

Ok I have found nothing ....

Can you send me the log file (mode debug) by email at webmaster@memotoo.com ?
Daggas

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smile Posted 2008-03-05 - 16:14     Subject: Re: Sync Problem

Sorry but how do I do this? Is it something I need to do in memotoo or funambol? I can't find any debug mode in funambol.

Thanks
Thomas - Webmaster Memotoo
Thomas - Webmaster Memotoo


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smile Posted 2008-03-05 - 19:42     Subject: Re: Re: Sync Problem

Normaly you can find this in the funambol plugin.
In the Outlook plugin, this is in the menu "Tools" and "Logging ..." (log level: Debug)
Do you find it ?
Daggas

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smile Posted 2008-03-05 - 23:47     Subject: Re: Sync Problem

I am only using funambol on my WM6 device and I don't see any options for debug mode or to record a log.
Daggas

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smile Posted 2008-03-06 - 08:02     Subject: Re: Sync Problem

Eventually found it. I have emailed the log to you.

If anyone is having the same problem, you need to go to the 'About' screen, then select the 'menu' option. You will then find the logging option.
Daggas

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smile Posted 2008-03-07 - 08:18     Subject: Re: Sync Problem

Hi

I have sorted this problem with an uninstall and reinstall of funambol on my mobile.

Seems to be working again now.
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