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Not able to sync between BlackBerry BlackBerry and memotooRSS Feed



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michanne

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smile Posted 2006-11-26 - 20:39

I can sync from handheld to memotoo but not the other way. Funambol version is 3.0.7. I have tried every combinatioin possible -- multiple times and it still does not work. Please help. Thank you


Memotoo Cloud My Address Book Ask my contacts to update their information

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Author Message
Thomas - Webmaster Memotoo
Thomas - Webmaster Memotoo


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smile Posted 2006-11-26 - 21:26     Subject: Re: Not able to sync between blackberry and memotoo

Try again, I will log connexion and I will see what happen


michanne

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smile Posted 2006-11-26 - 23:18     Subject: Re: Re: Not able to sync between blackberry and memotoo

Thank you,
I just did.


Thomas - Webmaster Memotoo
Thomas - Webmaster Memotoo


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smile Posted 2006-11-27 - 18:47     Subject: Re: Not able to sync between blackberry and memotoo

Can you delete your sync information ( https://www.memotoo.com/my-account-sync-history.php) and try again, because I have see nothing in log files ...


michanne

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smile Posted 2006-11-27 - 20:17     Subject: Re: Not able to sync between blackberry and memotoo

I am not sure if you meant delete the data --I don't see a way to delete a log. I did delete the contacts from memotoo (I have a backup). The log says my last sync was: 2006-11-27 - 20:02:23 (G.M.T. +1) but the contacts on my blackberry are not in memotoo. So I clicked "in two ways" in memotoo and tried to sync again. This time the msg on my bb (funambol) says "Sync failed. unable to open connection"


Thomas - Webmaster Memotoo
Thomas - Webmaster Memotoo


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smile Posted 2006-11-27 - 23:28     Subject: Re: Not able to sync between blackberry and memotoo

Sorry I didn't want you delete you contact but just sync information (by clicking on "in two ways") ...

To undertstand where is the problem, can you:
1) add a contact on your blackberry and sync
2) add a contact on Memotoo and sync

Tell me when you have do it, I will see log files ...


michanne

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smile Posted 2006-11-28 - 00:21     Subject: Re: Not able to sync between blackberry and memotoo

Gotcha now...

I sync'd it and the contacts that were in BB were added to Memotoo but the contact I added to memotoo was not sent to BB.


Thomas - Webmaster Memotoo
Thomas - Webmaster Memotoo


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smile Posted 2006-11-28 - 08:51     Subject: Re: Not able to sync between blackberry and memotoo

Very strange ...

Can you try a new sync without do changes -> I have changed th modifcation date of "New contact" and normally it will be send


michanne

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smile Posted 2006-11-28 - 17:42     Subject: Re: Not able to sync between blackberry and memotoo

I tried it and still no go.


Thomas - Webmaster Memotoo
Thomas - Webmaster Memotoo


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smile Posted 2006-11-28 - 21:52     Subject: Re: Not able to sync between blackberry and memotoo

I think I have found
Try again and tell me if it's OK


michanne

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smile Posted 2006-11-28 - 22:50     Subject: Re: Not able to sync between blackberry and memotoo

Yeah!! That worked!

Thank you soooo MUCH for your help!


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