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Birthday reminder doesn't work any moreRSS Feed



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Felix

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smile Posted 2014-12-14 - 12:52

For some weeks the birthday email reminder does not work any more. It is still activated, but there is no email recieving. Can you help me? Do you have the same problem? Thank you very much!



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Author Message
Thomas - Webmaster Memotoo
Thomas - Webmaster Memotoo


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smile Posted 2014-12-15 - 09:14     Subject: Re: Birthday reminder doesn't work any more

Hi Felix

Strange I have checked and the emails of birthday reminder are sent each night.
May be theses emails go in your Spam folder mailbox ?


Felix

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smile Posted 2015-02-02 - 13:48     Subject: Re: Re: Birthday reminder doesn't work any more

Thank you very much for the answer - i forgot to check the forum here. Unfortunately, I still recieve no mail and there is no mail in my spam-filter. Have you any other idea? Thank you very much, Felix


Thomas - Webmaster Memotoo
Thomas - Webmaster Memotoo


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smile Posted 2015-02-02 - 14:07     Subject: Re: Re: Re: Birthday reminder doesn't work any more

The problem is when Memotoo send one e-mail to your e-mail address, your e-mail server cause this problem:
Connection timed out with mx2.kontent.com

May be it refuse connection for Memotoo IP server: 195.154.221.122


Felix

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smile Posted 2015-02-08 - 15:33     Subject: Re: Re: Re: Re: Birthday reminder doesn't work any more

No Idea why this error-message occurs, all other mails I can recieve. I will use another mail-adress. Thank you


Felix

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smile Posted 2015-02-09 - 16:28     Subject: Re: Re: Re: Re: Re: Birthday reminder doesn't work any more

I contacted my mail host. He needs the exact error return mail to specify the problem. Can you help me with this? Thank you!
Best regards


Thomas - Webmaster Memotoo
Thomas - Webmaster Memotoo


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smile Posted 2015-02-09 - 17:57     Subject: Re: Re: Re: Re: Re: Re: Birthday reminder doesn't work any more

Felix,

When you will have some news about this, send me informations by e-mail at webmaster@memotoo.com.


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