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sync problems after Memotoo password change

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Vince

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Posted 2014-10-28 - 17:55

I changed my Memotoo account password, and made the same change on the Memotoo sync app for android (version 10.1.3.5). Memotoo android responded that I had changed my account (but it wasn't a new Memotoo account, just a new password). From then on, every time I ran a sync, it synced all of my contacts (a very large number), even though most had not changed. The same with calendar items and notes. I changed my password back to the original. Contacts and Calendar now sync normally (only the changed records). Notes still syncs all notes every time, but that's not critical for me because I don't have that many notes.
The reason I was trying to change my password was for convenience. But if someone needs to change their password because they think their account has been hacked, this could be a problem.
Has anyone else experienced this?

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2 Replie(s)

Author	Message
Thomas - Webmaster Memotoo Translate this message to:	Posted 2014-10-30 - 09:26 Subject: Re: sync problems after Memotoo password change To change your password in Memotoo sync, you must click on "Logout" in the app. So it is normal that the app done a "slow sync" after this. But if you sync again normally the sync will be "normal". Can you try again to change your password (I will log your sync) and confirm me that you have each time a "slow sync" ?
Vince Translate this message to:	Posted 2014-11-03 - 00:19 Subject: Re: Re: sync problems after Memotoo password change I'm concerned about trying this again; if it becomes unrecoverable, the sync will be unusable to me. I'd rather keep the password I have, rather than risk losing sync capability.

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