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Windows 8 People AppRSS Feed



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Pascal

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smile Posted 2013-06-13 - 10:54

Hi,
the Windows 8 Calendar app sync fine, but my People apps doesn't.
It stays 3 minutes and give an error message (Error sync message).
Can you have a look if there are any problems?
Thanks



57 Replie(s)
Author Message
Thomas - Webmaster Memotoo
Thomas - Webmaster Memotoo


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smile Posted 2013-06-13 - 17:53     Subject: Re: Windows 8 People App

Can you send me a screenshot of the error at webmaster@memotoo.com ?


Pascal

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smile Posted 2013-06-16 - 16:35     Subject: Re: Windows 8 People App

Any update about my problem?


Kristijonas

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smile Posted 2013-06-18 - 12:20     Subject: Re: Windows 8 People App

Hello!

I am also having a similar issue. For some reason, neither Windows 8 Calendar nor People app sync with my Memotoo account. I am certain I have added the account correctly - as a matter of fact, I re-added it just moments ago. However, unlike the original poster, I do not receive any error whatsoever - neither contacts or calendar entries from Memotoo do not appear in People or Calendar apps.

Could you please assist me with this issue? Thanks.


Thomas - Webmaster Memotoo
Thomas - Webmaster Memotoo


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smile Posted 2013-06-18 - 19:21     Subject: Re: Windows 8 People App

Pascal and Kristijonas, can you delete and add again the sync in Windows 8 ?

Is it better now ?


Kristijonas

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smile Posted 2013-06-18 - 22:07     Subject: Re: Windows 8 People App

Hello again.

I removed my Memotoo account from People app, but now I am not able to re-add it again: for some reason, People app says that it cannot find settings for Memotoo account. Strange, as it did not happen before.


Thomas - Webmaster Memotoo
Thomas - Webmaster Memotoo


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smile Posted 2013-06-19 - 13:55     Subject: Re: Re: Windows 8 People App

Are you sure you set the good settings ??
https://www.memotoo.com/how-to-sync-windows8-people-calendar.php

There is no reason that you can not connect to exchange.memotoo.com


Kristijonas

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smile Posted 2013-06-19 - 17:27     Subject: Re: Windows 8 People App

After restarting my computer I was able to add Memotoo account again. However, just like before, it does not sync neither way: my Memotoo data does not appear in neither Calendar or People apps. It's strange, though, since I can see "Syncing..." status in the upper left corner of those apps - it's just that nothing happens...


Kristijonas

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smile Posted 2013-06-21 - 13:01     Subject: Re: Windows 8 People App

Are you still investigating this issue?


Thomas - Webmaster Memotoo
Thomas - Webmaster Memotoo


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smile Posted 2013-06-22 - 10:23     Subject: Re: Windows 8 People App

OK Kristijonas can you try again ?
I have just done some change, and I hope it will better. So is it good now ?


Pascal

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smile Posted 2013-06-24 - 10:02     Subject: Re: Re: Re: Windows 8 People App

Hi Thomas, could you please have a look to my account also. I installed a fresh new windows 8 in virtual machine with updates (for test). I set only my Live account and memotoo, and no contacts from memotoo.
It stalls with "Sto sincronizzando..." in the top left corner but no Memotoo contacts added to my win8.

Thanks,
Pascal (account: gorwell)


Kristijonas

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smile Posted 2013-06-24 - 11:53     Subject: Re: Windows 8 People App

Hello again.

Thanks for your continued effort towards solving this problem.

I just checked my People app, and unfortunately, there's no change - I am having the same issue as before, and seem the same issue is experienced by other poster, Pascal over here. Strangely, some calendar entries have appeared in the Calendar app, which previously did not work! Contacts sync does not work, though still...


Thomas - Webmaster Memotoo
Thomas - Webmaster Memotoo


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smile Posted 2013-06-25 - 18:13     Subject: Re: Windows 8 People App

I'm actually try to found the solution of your problem.
I will inform you when I found the solution...


???

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smile Posted 2013-07-06 - 15:14     Subject: Re: Windows 8 People App

Any news about this issue?


Thomas - Webmaster Memotoo
Thomas - Webmaster Memotoo


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smile Posted 2013-07-08 - 09:04     Subject: Re: Windows 8 People App

Sorry for the moment I have not found, I will investigate today.


Richard

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smile Posted 2013-07-12 - 05:36     Subject: Windows 8 apps not syncing.

Email and contacts aren't syncing via activesync.

Calendar is partially synced but doesn't appear to be completing the full sync.

Outlook 2013 via activesync works beautifully


Pascal

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smile Posted 2013-07-13 - 16:44     Subject: Re: Windows 8 People App

Hi Thomas, could you please give me an update.


Richard

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smile Posted 2013-07-15 - 08:06     Subject: Windows 8 apps not syncing

Mail, contacts and calendar aren't syncing.

I know that there was a problem with it and syncing was turned off. Is this still the case?


Thomas - Webmaster Memotoo
Thomas - Webmaster Memotoo


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smile Posted 2013-07-17 - 07:12     Subject: Re: Windows 8 People App

Sorry for the delay of this problem for some devices on Windows 8, I will try to find the solution today...


Thomas - Webmaster Memotoo
Thomas - Webmaster Memotoo


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smile Posted 2013-07-17 - 18:44     Subject: Re: Windows 8 People App

Ok may be I found what is wrong with Windows 8...

Can you try again to connect to exchange-test.memotoo.com ?
So delete the old sync and add new by replacing "exchange.memotoo.com" with "exchange-test.memotoo.com" and tell me if it is OK now ?
(if yes, I will modify on the production server)


Richard

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smile Posted 2013-07-17 - 19:03     Subject: Re: Windows 8 People App

I've no idea how my post came to be with Pascals but anyway.... Sorry but no Windows 8 syncing ((


Thomas - Webmaster Memotoo
Thomas - Webmaster Memotoo


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smile Posted 2013-07-17 - 19:17     Subject: Re: Windows 8 People App

(Richard, I have moved your post in this message)

Can you try again one more time with "exchange-test.memotoo.com" ? And also the others, I'm interesting if my modification correct the problem with Windows 8 ?


Richard

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smile Posted 2013-07-17 - 19:37     Subject: Re: Windows 8 People App

Calendar has synced.

Email and contacts are still in the process of syncing.


Richard

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smile Posted 2013-07-17 - 19:58     Subject: Re: Windows 8 People App

Email and contact sync failed.


Kristijonas

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smile Posted 2013-07-17 - 21:34     Subject: Re: Windows 8 People App

Same problem for me as for others: calendar seems to be syncing, but contacts are not.


Thomas - Webmaster Memotoo
Thomas - Webmaster Memotoo


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smile Posted 2013-07-18 - 12:26     Subject: Re: Windows 8 People App

Can you try again, I have modified one more thing ?


Richard

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smile Posted 2013-07-18 - 12:41     Subject: Re: Re: Windows 8 People App

Contact and mail failed to sync.

Should the email be syncing too?


Thomas - Webmaster Memotoo
Thomas - Webmaster Memotoo


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smile Posted 2013-07-18 - 12:45     Subject: Re: Windows 8 People App

For email, it is normal because it is not supported.
But the contacts must work ...


Richard

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smile Posted 2013-07-18 - 13:08     Subject: Re: Re: Windows 8 People App

Can the email be accessed through IMAP or is it purely web-based?

I would love to tell you that the contacts are working but they're not


Thomas - Webmaster Memotoo
Thomas - Webmaster Memotoo


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smile Posted 2013-07-18 - 13:52     Subject: Re: Re: Windows 8 People App

The e-mail can only be accessed with web interface (classic and mobile).

Can you try to delete again the sync with Windows 8 and add it again ?
(it is important to remove it and it again)


Richard

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smile Posted 2013-07-18 - 14:21     Subject: Re: Windows 8 People App

Removed, recreated and synced.

Calendar still syncing okay, contacts no.


Thomas - Webmaster Memotoo
Thomas - Webmaster Memotoo


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smile Posted 2013-07-18 - 14:37     Subject: Re: Windows 8 People App

Ok Richard but try with exchange-test.memotoo.com


Richard

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smile Posted 2013-07-18 - 14:48     Subject: Re: Windows 8 People App

For some unknown reason Windows 8 apps automatically resolve back to exchange.memotoo.com instead of exchange-test.memotoo.com.

I can't get the exchange-test.memotoo.com address to 'stick'.


???

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smile Posted 2013-07-19 - 12:50     Subject: Re: Windows 8 People App

Hello again!

I did as you asked, but contact sync still doesn't work... It gets stuck on a "Syncing" loop for some reason, and nothing ever happens.


Thomas - Webmaster Memotoo
Thomas - Webmaster Memotoo


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smile Posted 2013-07-20 - 10:38     Subject: Re: Windows 8 People App

Ok... Can you try again please with exchange-test.memotoo.com ?
Remove and add again the sync with Windows 8.


Richard

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smile Posted 2013-07-20 - 18:17     Subject: Re: Re: Windows 8 People App

Thomas.

For some reason the Windows 8 apps are automatically changing to exchange.memotoo.com from exchange-test.memotoo.com

And contacts still not syncing...
Even though I set it up for the test server it always resolves back to the main server.


Thomas - Webmaster Memotoo
Thomas - Webmaster Memotoo


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smile Posted 2013-07-21 - 09:32     Subject: Re: Windows 8 People App

Yes Richard there was a redirect.
Now you can test exchange-test.memotoo.com.
Can delete and add it again the sync with exchange-test.memotoo.com ?


Richard

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smile Posted 2013-07-22 - 11:29     Subject: Re: Windows 8 People App

Still resolves back to exchange.memotoo.com

Still no contact syncing.


Thomas - Webmaster Memotoo
Thomas - Webmaster Memotoo


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smile Posted 2013-07-22 - 18:48     Subject: Re: Windows 8 People App

Normally there is no more redirect ...
Can you try again to delete and add the sync with exchange-test.memotoo.com?


Thomas - Webmaster Memotoo
Thomas - Webmaster Memotoo


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smile Posted 2013-07-24 - 23:42     Subject: Re: Windows 8 People App

Good news: I think now the sync with Windows 8 works now for everyone
Try again with exchange.memotoo.com and tell me!


Richard

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smile Posted 2013-07-25 - 09:22     Subject: Re: Windows 8 People App

I'd love to be able to say it works but....


Thomas - Webmaster Memotoo
Thomas - Webmaster Memotoo


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smile Posted 2013-07-25 - 09:56     Subject: Re: Windows 8 People App

Ahhh sorry Richard, I thought I'd fix the bug...
Can you try again to sync with "exchange-test.memotoo.com" I want to sync your sync ?


Richard

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smile Posted 2013-07-25 - 10:02     Subject: Re: Windows 8 People App

exchange-test.memotoo.com is still automagically changing to exchange.memotoo.com so I can't check the test server. Maybe use ip address if it is unique?

I also get a brief message flashing up that exchange.memotoo.com is unavailable.


Thomas - Webmaster Memotoo
Thomas - Webmaster Memotoo


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smile Posted 2013-07-25 - 10:51     Subject: Re: Windows 8 People App

Richard, the test you done is good, can you try again ?


Richard

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smile Posted 2013-07-25 - 11:21     Subject: Re: Windows 8 People App

Same as before


Thomas - Webmaster Memotoo
Thomas - Webmaster Memotoo


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smile Posted 2013-07-25 - 12:39     Subject: Re: Windows 8 People App

Ok Richard I have one modification, can you try again ?


Anton

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smile Posted 2013-07-25 - 13:02     Subject: Re: Windows 8 People App

Hi Thomas,

Tried to setup sync between my WP 7.8 and Memotoo via exchange.memotoo.com server today - no success. Setting the server to exchange-test does work for me. Only calendar sync tested though.

Anton


Thomas - Webmaster Memotoo
Thomas - Webmaster Memotoo


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smile Posted 2013-07-25 - 13:29     Subject: Re: Re: Re: Windows 8 People App

Hi Anton

Strange you have problem with WP 7.8.
Can you delete and add again the sync with exchange-test.memotoo.com ?


Richard

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smile Posted 2013-07-25 - 13:44     Subject: Re: Windows 8 People App

Still no


Thomas - Webmaster Memotoo
Thomas - Webmaster Memotoo


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smile Posted 2013-07-25 - 14:11     Subject: Re: Windows 8 People App

And now Richard with exchange-test.memotoo.com ?


Anton

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smile Posted 2013-07-25 - 14:16     Subject: Re: Windows 8 People App

Thomas, "exchange-test" stopped syncing calendar for me on WP7.8. No syncing with "exchange" as well. No errors and no data sync.


Thomas - Webmaster Memotoo
Thomas - Webmaster Memotoo


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smile Posted 2013-07-26 - 09:56     Subject: Re: Re: Windows 8 People App

Richard, it seems work better, can you delete and add again the sync with exchange-test.memotoo.com ?

Anton, I think it is not the same problem. Can you delete and add again the sync with exchange-test.memotoo.com ?


Anton

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smile Posted 2013-07-26 - 12:27     Subject: Re: Windows 8 People App

I'm a bit confused. When I read your message today, I tried to sync with the "exchange" server which was there from yesterday, and it synced!

Deleted account, added with "exchange-test" - no sync. Changed back to "exchange" - no sync either. Experimented several times with adding-deleting accounts for the two servers - no sync any more?!


Thomas - Webmaster Memotoo
Thomas - Webmaster Memotoo


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smile Posted 2013-07-26 - 12:31     Subject: Re: Re: Windows 8 People App

Anton, configure only with "exchange.memotoo.com", do not add exchange-test.
Delete the account on your phone, and it with "exchange.memotoo.com".


Anton

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smile Posted 2013-07-26 - 14:05     Subject: Re: Windows 8 People App

Now calendar sync seems to work fine. Not sure though why "exchange" didn't sync a couple of times before... Thank you, Thomas!


Thomas - Webmaster Memotoo
Thomas - Webmaster Memotoo


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smile Posted 2013-07-27 - 12:36     Subject: Re: Windows 8 People App

Richard, now I'm quite sure that the Windows 8 sync works now for everyone
Can you try again to add exchange.memotoo.com and tell me ?


Kristijonas

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smile Posted 2013-07-27 - 12:56     Subject: Re: Windows 8 People App

OH YEAH!!! Thomas, you're the man! It works perfectly now! Tap yourself on the back, good job! Thank you


???

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smile Posted 2013-07-29 - 12:18     Subject: Re: Windows 8 People App

Working like a dream

Many thanks for the time and effort Thomas, you're a star!


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