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SyncML SamsungRSS Feed



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AndPal

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smile Posted 2013-03-05 - 19:18

I have Samsung GT-C3782 phone, it isn't present in your list, but I set up synchronization as for GT-S5270 since SyncML protocol implementation at them is identical. I carried out a full synhronization, it was convinced of working capacity, I tried to change, add, delete contacts, events, notices. Everything worked excellently. Subscribed for a premium version, used generally changing/adding data in memotoo and transferring them to phone. But once (in December 2012) in case of synchronization of contacts (on phone is shown that is synchronized) the message "Synchronization failure" and after that it isn't possible carry out an exchange in no shape or form was issued. I tried only contacts, only notices, only from phone, to update on the server, to update in phone in different combinations. Result always - synchronization Failure. Phone-memotoo, all the same "Synchronization failure" tried to execute forced synchronization.
In the history of synchronization the last attempt of synchronization (which it wasn't carried out) is specified, but log records of synchronization are absent, is written "There is no available log of synchronization... "
Prompt how to quit this situation since I use your service only for data transfer in phone, it completely suited me.
I was connected for check to other similar service (gsmsync.net) I checked synchronization, everything works in different combinations.


Memotoo Cloud My Address Book Ask my contacts to update their information

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Author Message
Thomas - Webmaster Memotoo
Thomas - Webmaster Memotoo


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smile Posted 2013-03-06 - 17:01     Subject: Re: Re: SyncML Samsung

Strange... Can you force a complete sync in your Samsung GT-C3782 to recover all contacts in Memotoo on your phone (or the reverse) ?
I have checked the log files and it seems that your phone refuse the data sent by Memotoo, and the recover can correct this.


AndPal

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smile Posted 2013-03-10 - 09:20     Subject: Re: SyncML Samsung

In phone 6 options of synchronization:
1. Full sync
2. Update both
3. Update to server
4. Update to mobile
5. Restore from server
6. Restore from mobile
1) If I select (4) or (5) that directly "Sync failed", from other cases - after 8/85.
2) I deleted all contacts in phone and I made different synchronization, for option (1) failure after 10/85, in other cases - directly.
3) I recovered contacts in phone from other service and deleted all contacts in memotoo. I tried options (1), (3), (6) - always failure after 10/85.
I tried to delete last (on the history memotoo) contact, the result didn't change, also failure after 10/85.
Notices are synchronized normally.
What can I make still?


Thomas - Webmaster Memotoo
Thomas - Webmaster Memotoo


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smile Posted 2013-03-14 - 09:22     Subject: Re: SyncML Samsung

Can you do again a "Restore from server" (5), I will log the synchronization and see what is wrong.
Tell me when you have done this?


AndPal

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smile Posted 2013-03-14 - 18:15     Subject: Re: SyncML Samsung

Yes I can. I made synchronization "Restore from server" at 21:06 (G.M.T.+3) (14-03-2013). Again "Sync failed".


Thomas - Webmaster Memotoo
Thomas - Webmaster Memotoo


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smile Posted 2013-03-14 - 18:39     Subject: Re: SyncML Samsung

Ok can you try again, I have change one thing ?


AndPal

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smile Posted 2013-03-14 - 19:03     Subject: Re: SyncML Samsung

Ok. I made synchronization again at 21:51 (G.M.T.+3). Have not failed, but in address book 9 contacts, was sync - 19, in mobile - 85.


Thomas - Webmaster Memotoo
Thomas - Webmaster Memotoo


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smile Posted 2013-03-14 - 19:14     Subject: Re: SyncML Samsung

You have 19 contacts in Memotoo, how many in your phone ?
I do not understand your numbers (eg: - 85 ?)


AndPal

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smile Posted 2013-03-14 - 19:30     Subject: Re: SyncML Samsung

Now 19 contacts in Memotoo, 87 contacts in my phone.


Thomas - Webmaster Memotoo
Thomas - Webmaster Memotoo


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smile Posted 2013-03-15 - 16:58     Subject: Re: SyncML Samsung

Strange ... Have 2 address book in your phone ?
If you change one contact in the 87 contacts in your phone, does it synced /added to Memotoo ?


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