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Problems Microsoft Exchange ActiveSync and lumia 800RSS Feed



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Xavier

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smile Posted 2012-08-07 - 12:03

Since yesterday all the contacts en calendar-entries on my phone (Nokia Lumia 800) are suddenly gone.
I sync them with my Memotoo account as instructed on this site with 'Microsoft Exchange ActiveSync'
Is this a bug? Has something recently been changed with the Microsoft Exchange ActiveSync implementation?

6 Replie(s)
Author Message
Thomas - Webmaster Memotoo
Thomas - Webmaster Memotoo


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smile Posted 2012-08-07 - 14:54     Subject: Re: Re: Re: Problems Microsoft Exchange ActiveSync and lumia 800

Hi Xavier

I have updated the ActiveSync server yesterday and may be it stop your synchronization ...

To correct this, I think you must delete the sync history for "Microsoft Exchange Windows Phone" and sync again your phone:
https://www.memotoo.com/my-account-sync-history.php
Xavier

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smile Posted 2012-08-07 - 15:40     Subject: Re: Problems Microsoft Exchange ActiveSync and lumia 800

Hi Thomas,

That fixed my problem for the contacts, although I had to recreate the account on my phone as a 'Outlook' account and not via the 'advanced' option as stated in the instructions on this site.

I still have a problem with the calendar synchronization. The entries are a complete mess...appointments of nov 2008 appear in august 2012...
Thomas - Webmaster Memotoo
Thomas - Webmaster Memotoo


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smile Posted 2012-08-09 - 10:02     Subject: Re: Re: Problems Microsoft Exchange ActiveSync and lumia 800

Hi Xavier

Ok strange ...

So I suggest you:
1. Delete the sync with Memotoo on your phone
2. Delete the sync history for "Microsoft Exchange Windows Phone": https://www.memotoo.com/my-account-sync-history.php
3. Configure again the sync with Memotoo on your phone and sync
Xavier

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smile Posted 2012-09-05 - 09:20     Subject: Re: Re: Problems Microsoft Exchange ActiveSync and lumia 800

Hi Thomas,

Tried everything you suggested, it still ends with wrong date/time of the events.
I switched to sync with Google Calendar as middle-man between the Lumia 800 and memotoo...that works

But I still prefer to use ActiveSync as it worked before the update op the Memotoo ActiveSync Server....
Any other Windows Phone users with same problem??

Xavier
Thomas - Webmaster Memotoo
Thomas - Webmaster Memotoo


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smile Posted 2012-09-06 - 16:21     Subject: Re: Problems Microsoft Exchange ActiveSync and lumia 800

Hi Xavier

Can you try again this because I have deleted the history of the ActiveSync for your account:
1. Delete the sync with Memotoo on your phone
2. Delete the sync history for "Microsoft Exchange Windows Phone": https://www.memotoo.com/my-account-sync-history.php
3. Configure again the sync with Memotoo on your phone and sync
Xavier

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smile Posted 2012-09-06 - 20:22     Subject: Re: Problems Microsoft Exchange ActiveSync and lumia 800

Hi Thomas,

I tried everything again and finally found what troubled my calendar. A couple of events in the past where synced to the phone as recurring every day (and shifted 1 hour). So I was seeing events of 2008 and 2009 in 2012...that made me think everything was messed up. After modifying these events everything seems to work pretty well.
I don't know why these events where synced as recurring as they weren't. Anyway, I'm happy I can sync with memotoo directly again. Thank you very much for your assistance!
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