Memotoo
Bugs / BoguesRSS Feed
You have noticed bugs, anomalies, then report them here
Informations:
Number of messages: 1067
Number of posts: 4062
Last posted: 2024-09-12 - 14:50
Last visit: 2024-12-28 - 11:57
Number of posts not read since your last visit: 0
 Bookmark and Share
Return to the forum - Forums list - Reply to this post - New message - Search a postSearch a post

All e-mail adresses erasedRSS Feed



Author Message
Daniel

Translate this message to:
BulgarianChinese (Traditional)CroatianCzechEnglishFinnishFrancaisGermanGreek
HindiItalianJapaneseNederlandsNorwegianPortugueseRussianSpanishSwedish
smile Posted 2012-03-12 - 14:47

Today I began to sync at 08:45 h every 30 minutes. At 11:45 h all of the e-mail adresses are erased during sync. I don't know, why.

4 Replie(s)
Author Message
Daniel

Translate this message to:
BulgarianChinese (Traditional)CroatianCzechEnglishFinnishFrancaisGermanGreek
HindiItalianJapaneseNederlandsNorwegianPortugueseRussianSpanishSwedish
smile Posted 2012-03-13 - 14:25     Subject: Re: Re: All e-mail adresses erased

Today the same: most e-mailadresses lost. First I recovered all contacts on memotoo from a backup, then recover the contacts in outlook from memotoo. All are ok after that. I tried to sync some times, all seems good. But after a few hours I synced again and then the e-mail adresses were erase. This is unusable.
A few days before I received an update of the plugin, but this does not work, so I reinstalled the funambol windows sync client 10.1.6.
???

Translate this message to:
BulgarianChinese (Traditional)CroatianCzechEnglishFinnishFrancaisGermanGreek
HindiItalianJapaneseNederlandsNorwegianPortugueseRussianSpanishSwedish
smile Posted 2012-03-13 - 17:56     Subject: Re: Re: All e-mail adresses erased

Maybe I found the problem. It seems that the e-mailadresses are delete during sync with my Nokia E7 that have Belle since a few days. But the addresses are already on the phone, but not on memotoo.
Thomas - Webmaster Memotoo
Thomas - Webmaster Memotoo


Translate this message to:
BulgarianChinese (Traditional)CroatianCzechEnglishFinnishFrancaisGermanGreek
HindiItalianJapaneseNederlandsNorwegianPortugueseRussianSpanishSwedish
smile Posted 2012-03-15 - 16:09     Subject: Re: Re: All e-mail adresses erased

Hi Daniel

To find what is wrong, can you modify a contact who have an email address in your Nokia E7 Belle and sync again ?
(I will log the synchronization to see the syntax - give me the name of this contact)
Daniel

Translate this message to:
BulgarianChinese (Traditional)CroatianCzechEnglishFinnishFrancaisGermanGreek
HindiItalianJapaneseNederlandsNorwegianPortugueseRussianSpanishSwedish
smile Posted 2012-03-16 - 16:00     Subject: Re: All e-mail adresses erased

I think I have found the solution. I had configured version 1.2 of syncml instead of 1.1. I have another Nokia E7, still with PR 1.1 (the original Symbian^3), and there also version 1.2 is configured and it makes no problem. But on Nokia Belle... Since I have changed version 1.2 to 1.1 the problem is gone. I am sorry.
The only thing is that after a time based sync on the phone most time the log on the phone says 86 appointments changed or deleted, but I cannot find changed or deleted appointments in the log on the memotoo website of that device. I will have a focus on this next week.
Memotoo Cloud My Address Book Ask my contacts to update their information
Return to the forum - Forums list - Reply to this post - New message - Search a postSearch a post