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Problems with synchronizing after a upgrade to the paid version

Author

Message

Saskia

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Posted 2012-03-05 - 19:59

Yesterday I opened an free account, but I realized later that I needed a paid account to transfer my contact to my phone. So today I got a paid account.I added the contact to my Mac and than synchronized it with Memotoo and than to my phone (samsng GT-C6712).
Till the 50 contacts it went fine (on the free account), but when I add more contacts and try to synchronize it with Memotoo, the contacts than don't appear in Memotoo. The Memotoo server overruled my Mac OSX address book and made all but the first added 50 contacts disappear.
I tried to import the backup of my addressbook (Mac OSX), but if I connect to Memotoo all the contact disappear.
Now I have a 2 questions:
-How can I solve this?
-Is a complete synchronization possible (so that I can add a contact in my address book (Mac OSX) or phone) ?

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3 Replie(s)

Author	Message
Thomas - Webmaster Memotoo Translate this message to:	Posted 2012-03-08 - 11:09 Subject: Re: Problems with synchronizing after a upgrade to the paid version Hi Saskia Yes you can do a complete synchronization with your phone. Try to import the backup of my addressbook (Mac OSX). Send me the file if you have problem.
Thomas G Translate this message to:	Posted 2012-04-18 - 13:03 Subject: Re: Re: Problems with synchronizing after a upgrade to the paid version I have the exact same problem after the same scenario - but with my Nokia N9.
Thomas - Webmaster Memotoo Translate this message to:	Posted 2012-04-18 - 13:58 Subject: Re: Re: Problems with synchronizing after a upgrade to the paid version Hi Thomas You have the same problem but only with the calendar and your Nokia ? Only 50 events have been sent to Memotoo ?

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