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Update creates a duplicate entry in Google Contact Google ContactRSS Feed



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Jean-Marie Lapeyre

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smile Posted 2012-01-07 - 23:15

When I update a contact in my Memotoo account, for which sync with my Google accounts are defined, it creates a new entry in Google Contacts with the updated information and the old version is not deleted.
Note that I want to maintain Memotoo as my clean gold source for contacts so only unidirectional syncs are defined, with Memotoo as the master.

Should I do something special to stop this behavior?

Thanks,
Memotoo Cloud My Address Book Ask my contacts to update their information

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Author Message
Thomas - Webmaster Memotoo
Thomas - Webmaster Memotoo


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smile Posted 2012-01-13 - 12:22     Subject: Re: Update creates a duplicate entry in Google Contact

Very strange, can you reproduce this problem every time ?
Can you give a example in your account ?
Jean-Marie Lapeyre

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smile Posted 2012-01-16 - 12:46     Subject: Re: Update creates a duplicate entry in Google Contact

Just did an update: removed an entry and re-created it (Brian Lowery), still have the old one on my Google account. On another entry (Jeff Liedel), updated the title and the office phone, and it created a new one in Google and the old version is still in place. It happens each and every time.

Thanks for your help
Jean-Marie Lapeyre

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smile Posted 2012-01-16 - 23:24     Subject: Re: Update creates a duplicate entry in Google Contact

By the way. Tried a dummy entry, update works as expected (entry in Google contacts is updated accordingly without creating a dup), but deletion does nothing on the Google Contacts side.

I have a theory on the dup on update. I may have had two similar entries that were not distinguishable (that were initially created by migration processes); when memotoo sends an update, only one of these is updated leaving the other one behind, creating a appearance of a dup. That's the only way I can explain the phenomenon right now... For deletion, seems that is another matter.
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