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New and edited contacts from my iOS device not synching to MemotooRSS Feed



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David Kohl, USA

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smile Posted 2017-04-10 - 15:31

My iPad and iPhone's address book is the Memotoo address book. When I add a new contact on my iOS device or make a change to a current address via iOS, the changes do not synch to Memotoo. When I make a change on my Mac address book, which is also connected directly to Memotoo, the changes propagate to Memotoo and all my devices without issue. I have verified that my iOS address book is set up with CardDAV. All appears to be as it should. Appreciate assistance.



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Thomas - Webmaster Memotoo
Thomas - Webmaster Memotoo


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smile Posted 2017-04-10 - 16:49     Subject: Re: New and edited contacts from my iOS device not synching to Memotoo

Hi David

Strange for iPad/Phone, are you sure you modify a contact synced with Memotoo ?
May be you add or modify contacts that are in local on your iPad/Phone. Click on "Groups" (in your iPad/Phone) and disable local groups.


David Kohl, USA

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smile Posted 2017-04-10 - 16:56     Subject: New and edited contacts from my iOS device not synching to Memotoo

I would know how to set it up any differently than I have on my iOS devices. See screen-shots.


Thomas - Webmaster Memotoo
Thomas - Webmaster Memotoo


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smile Posted 2017-04-10 - 17:07     Subject: Re: New and edited contacts from my iOS device not synching to Memotoo

Yours settings are correct


David Kohl, USA

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smile Posted 2017-04-10 - 17:17     Subject: New and edited contacts from my iOS device not synching to Memotoo

Ideas for a solution? This is happening consistently.


Thomas - Webmaster Memotoo
Thomas - Webmaster Memotoo


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smile Posted 2017-04-10 - 18:14     Subject: Re: New and edited contacts from my iOS device not synching to Memotoo

Yes, (as I said) have you contacts in Local groups ? and is it this contact you modify ?


David Kohl, USA

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smile Posted 2017-04-10 - 18:49     Subject: Re: Re: New and edited contacts from my iOS device not synching to Memotoo

No. I added a new contact that is not part of any group. His contact was added on my iPhone. The contact then totally disappeared after the next automatic synch. I also modified a contact on my phone that is not part of any group. That modification was lost on the next auto-synch.

The problem does not happen if I modify / add a contact from my Mac using the Mac native address book. I have my Mac native address book set up exactly as I have my iOS address book .... direct connection to Memotoo.


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